Branding

Brand Landscape

We did some work to position ourselves in the jungle of competition out there:

Brand Landscape

Through using Gimmebar, we have collectively captured a bunch of brands that are either competitors, we want to be similar too, or that we believe influence current bikers, potential bikers and so on. We also added some pure visual inspiration. We went after keywords like fitness, tracking, environment, bikes, transportation, social, lifestyle, nostalgia. When laying the cut-outs out on a table, we tried several different axes for structuring. In the end we were happy with the lifestyle vs. fitness axis, but the other yellow stickies became more like their own little islands, than a continuum.

Either way, we agreed that we are definitely closer to the lifestyle than the fitness space, that our brand should be somewhat creative and “designy”. It should be a Vimeo rather than a YouTube. It will appeal to creatives, but not be over the top hipstery, as we do not want to alienate the masses.

Our brand should feel informational (Feltron-style), though our target audience will not be athletes with $10,000 bikes that care about all kinds of very accurate, detailed data about their rides from a fitness perspective (heart rate, cadence etc).

We believe our target audience could be riding quite a lot of different bike types (road bikes, fixies, cruisers), but think that our brand very well could adapt the clean style of the Abici or the Public bikes. We hope to attract even the people that care about the stylish, old-style Pashleys or Gazelles with fancy baskets, leather saddle and all that, but we don’t dare to go in a too romantic, nostalgic direction with the brand.

Finally, we are flirting with the idea of an open source platform, which in itself will inform how the brand is perceived and how it appeals to more “geeky” audiences. We have not reached a decision on this yet, as we’re still researching various ways to go about when building the platform.

Target Audience

We identified what kind of people would be using our app. As we've been jokingly saying throughout – this is not for 'spandex bikers', but for those that incorporate biking into their daily life and routine:

Target Audience

We took a good look at all the wonderful #BikeNYC portraits by Dmitry Gudkov. Then we tried to guess who is likely to use our product. This is plainly based on this one small paper version of a portrait photo, silly stereotyping, and us imagining what kind of person this possibly could be. We even made up stories of some in order to place them right on our sliding scale. “Would this person have a smart phone?”, “Does this person even care about tracking?”, “Is this person too hip, too old, too busy, too …?”. It’s far from scientific, but it definitely helped us thinking of who will be key users of the Paint Your City platform.

By the way, this is true for all the photos except one, as we actually met the amazing Julie (blogger and commuter on a Linus) on the Tour de Taco last year. You might notice that we secretly hope she will be painting her city from her bike :) Click on the image below to see all portraits placed on the axis of most to least likely to use our service.

Values

We worked on defining and prioritizing the values of our target audience:

Values

NATURALLY ACTIVE LIFESTYLE
Having physical activity worked into a busy day without carving out extra time

FRESH AIR
Being outside and experiencing the environment and nature

CURIOSITY
Freedom to act on my curiosity, explore and experience new places

EXPRESSIVENESS
I express my image in the things that I wear, the products I use, and I like to create and document my life

COMMUNITY
Sharing the things that make me happy with my friends and being connected to something bigger than myself

ACHIEVEMENT
Making progress and getting better at the things I do

BIKEABLE CITY
Having a bike-friendly city and the feeling that I am doing my part to make the world a healthier place

QUALITY
Good design and quality products. Care about

OPENNESS
Independence and transparency

Content Strategy

Based on the target audience and their values, we made some directions for how to write and talk about our service. The joy of biking is core, while fitness and environmental concerns is downplayed. That's how we will reach our audience, and make our audience grow.

Our direction for messaging would be a clear, simple language, with a playful and positive tone of voice. The content core would have to be people’s routes on the map. However, in any communication with the users, we would be sure to encourage the users to keep riding.

We decided to focus on the joy of biking:

We would not focus on how your choice impacts the environment, or on fitness; calories, speed, heart rate, cadence.

Choosing a Name

We spent quite a few days in a naming workshop, and were relieved and happy to choose SPOKED! We had great help from system administrator and creative force, Frank Bonomo, in a whiteboard session.

We’re SPOKED!

Two pieces of news from us to you. The amazing Yang Yang (developer at Turntable) has agreed to help us develop a prototype for our thesis. That is the greatest news. On top of this, we now know what our thesis-social-tracking-platform-product-service-movement-thingy should be called. It’s called SPOKED. So now we can call it by its short name rather than the confused long one. The domain is iamspoked.com, because we unfortunately do not have $50,000 to spend in a GoDaddy domain auction :/ Oh well.

The name came about through collaboration with a lot of people. However, we definitely need to thank the creative brain and our studio’s systems administrator Frank Bonomo, as well as our very helpful and brilliant classmate Tina Ye. Yeah!

As the post mentions, we also got a developer, the amazing Yang Yang, onboard. Asking him to join our team might be the very best decision we've made throughout the thesis year. Yang Yang helped make our concept come alive!

Email-Name

SPOKED was a splash page for a while. Here we are at our favorite breakfast spot, Rucola, being all proud of our name and our URL iamspoked.com:

Splash