User Interview Questions

Bike Type
What do you use your bike for? (commute, to wander, get around the neighborhood)

Wayfinding
What apps, maps or other tools do you use to get around NYC on a bike?
Do you usually know where you are going?
In the times you don’t know how to get to your destination, what do you do?
What does this lead to? How does it make you feel?

Tracking
What things in your life to you track (or keep track of consistently)?
What do you like tracking these things?
What do you track in regards to your biking trips?
How relevant are the stats? What do they tell you?
How consistently do you track?
If you’ve stopped, for how long did you track?
Why did you stop?

Places
Where do you get your morning coffee? Is it always the same place?
How often do you try new places that you stumble upon (that you pass by)?
What tools do you use to find places?
What do you like about that tool?
Do you ever go to places because someone you know has checked in there?
How frequently to do write reviews about the places you go to?
What are 3-5 keywords that describe the places you go (or usually seek out)?
How do you find out about events and concerts happening in New York? What kind of events do you usually seek out?

Habits and Motivation
What other physical activities do you do?
Why and what motivates you to do it when you have excuses not to (lazy, tired, busy, no time, weather)?
When do you not bike?
What motivates or gets you to bike?
When do you not bike? (rain, cold weather)
How often do you bike?
How often do you put air in your tires?

Friends/Group Riding
Do you usually ride alone or with friends?
Are you friends’ bikers or are you the only one?
How does this affect how often and where you bike?
How do you advocate biking to your friends? How important is this to you?

Helmet
When do you wear a helmet?
What style is it?
Do you ever just carry it around on your back?

Bike Infrastructure/System
Where do you park your bike at home? At work?
How important is it to be able to shower after your ride to work?
Do you have access to a shower at work?

Bike Community and Advocacy
Which bike initiatives are you involved in (if any)?
Which petitions have you signed?
How engaged are you in the bike community? What events and activities do you participate in?
How do you report bad road conditions?

Safety (secondary)
Do you follow the rules of the road?
Do you ride the wrong way down one-way streets?

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